One of Twelve understands the importance of confidentiality in relation to any personal and financial information supplied to us while using our site. For this reason we are committed to protecting any information provided to us.
We may collect and hold a range of different information about you for the purposes of fulfilling your order. This may include: your name; email address; phone number; billing address; and shipping details.
We do not collect your credit card details or payment methods so you should feel safe buying items through our store. Any information that we no longer require is destroyed securely.
We may collect your information in a number of ways, including: directly from you, either in person, by email, by telephone or via our website; from third parties such as our clients, business partners, credit reporting bodies or our trade suppliers; from publicly available sources of information; or from our records of how you use our products and services.
We may store your information in hard copy or electronic format, in storage facilities that we own and operate ourselves, or that are owned and operated by our service providers. We take reasonable steps to maintain the security of your information and to protect it from unauthorised access and disclosure.
We use your personal information only for the purposes of fulfilling your order.
An exception to this may be retention of information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned unless required by law.
Should you have any questions please feel free to contact us.
The One of Twelve online store is a secure site. We use Secure Socket Layer (SSL) technology for secure data transmission over the internet. We encrypt all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the internet.
All credit card payments are handled directly by the Commonwealth Bank. One of Twelve will never see or store your credit card details on our site. Our secure server software uses VeriSign’s SSL encryption method to do this. It is the industry standard and amongst the best software available for secure online commerce transactions.
This policy has been issued by One of Twelve, and is effective as at 1 January 2016. From time to time, we may need to change this policy. If we do so, we will post the updated version on our website (www.oneoftwelve.com/privacy-policy) and it will apply to all of your personal information held by us at the time.